Privacy Policy

In accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), we inform you that the personal data you provide us with through our Website or by sending emails will be incorporated into an automated file owned by CARLOS HERNÁNDEZ IBÁÑEZ (hereinafter CARLOS HERNÁNDEZ IBÁÑEZ), with registered office at CALLE LA PAZ, 63, ORIHUELA COSTA 03189, ALICANTE, Spain, for the purpose of managing, providing, expanding and improving the services offered on the Website, executing the contracts that are entered into through it, sending survey forms, studying the use of the services by Users, send updates on the services, as well as to send you advertising and/or promotional information on the products and services offered by CARLOS HERNÁNDEZ IBÁÑEZ or by third parties related to the sale of consumer goods that may be of interest to you, with the User expressly consenting to the sending of such information by any means, including electronic means, such as email.

In the case of users who provide their data to CARLOS HERNÁNDEZ IBÁÑEZ and who are not Users, they expressly accept that providing their data to CARLOS HERNÁNDEZ IBÁÑEZ is equivalent to their express authorisation for the sending of advertising through said medium. If this is not the case, please do not provide your details and/or send any communication to CARLOS HERNÁNDEZ IBÁÑEZ. The User expressly grants the necessary consent for CARLOS HERNÁNDEZ IBÁÑEZ to communicate such User status to those third parties who intend to send an email invitation to join CARLOS HERNÁNDEZ IBÁÑEZ in order to prevent such referral.

Likewise, the User is informed that if they use the ‘recommend’ option, CARLOS HERNÁNDEZ IBÁÑEZ will inform the person to whom they send the recommendation to become a User of who invited them to become a User, meaning that certain personal data will be provided to the potential referral.

The User’s consent to receive commercial communications by email or equivalent electronic means may be revoked by sending a notification to the following email address: CHERNANDEZDERMATOLOGO@GMAIL.COM or by ordinary mail addressed to CARLOS HERNÁNDEZ IBÁÑEZ at the address given above.

Due to the nature of the service and content of the Website, it is essential to be able to send commercial communications to Users by email. Due to the nature of the service and content of the Website, it is essential to be able to send commercial communications to Users by email.

Likewise, the User has the possibility to access their personal data and make any necessary modifications to it. In this regard, the User undertakes to provide accurate information regarding their personal data and to keep the data provided to CARLOS HERNÁNDEZ IBÁÑEZ up to date.

Users may exercise their rights of access, rectification, cancellation and opposition by sending a communication to the address given in the first paragraph of this section, or to the email address: CHERNANDEZDERMATOLOGO@GMAIL.COM

CARLOS HERNÁNDEZ IBÁÑEZ informs the User that the collection of such data is not mandatory, except in fields where otherwise indicated. However, failure to provide such data may prevent CARLOS HERNÁNDEZ IBÁÑEZ from providing all Services related to such data, releasing it from any liability for the non-provision or incomplete provision of these Services.

The User shall be responsible, in any case, for the accuracy of the data provided, and CARLOS HERNÁNDEZ IBÁÑEZ reserves the right to exclude from the registered Services any User who has provided false data, without prejudice to any other actions that may be applicable under the law.

CARLOS HERNÁNDEZ IBÁÑEZ allows its Users to invite third parties (family members, friends, etc.) to join the CARLOS HERNÁNDEZ IBÁÑEZ community as Users by sending them an invitation email, known as a recommendation email. To this end, Users who exercise the ‘recommendation’ option offered by CARLOS HERNÁNDEZ IBÁÑEZ declare that they have obtained the necessary consent for the transfer of personal data of the person to whom CARLOS HERNÁNDEZ IBÁÑEZ will send said invitation, having informed them of this in accordance with the terms set out in Article 5.4. LOPD, as well as having obtained your express consent for CARLOS HERNÁNDEZ IBÁÑEZ to send you commercial communications of its own or from third parties relating to its own products and/or services or those of third parties related to the sale of consumer goods.

Similarly, Users who exercise the aforementioned ‘recommend’ option shall be solely and exclusively liable for any circumstances and/or penalties that may arise from or as a result of the absence of consent from the recipient of the sponsorship email to process their personal data and/or any irregularities in obtaining such consent.

II. Minors

Our services are aimed at adults. In the event that some of our services are specifically aimed at minors, CARLOS HERNÁNDEZ IBÁÑEZ will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data in accordance with current legislation. If the User is a minor, they must obtain prior consent from their parents or guardians before entering their personal data in the forms on the Website.

III. Use of cookies

CARLOS HERNÁNDEZ IBÁÑEZ informs you that when browsing the Website, ‘cookies’ are used, which are small data files generated on the User’s computer that allow us to obtain the following information:

a) The date and time of access to the Website. This allows us to identify the busiest times and make the necessary adjustments to avoid congestion issues during peak hours.
b) The number of daily visitors to each section. This allows us to identify the most successful areas and increase and improve their content, so that Users obtain a more satisfactory result.
c) The date and time of the User’s last visit to the Website.
d) The content design that the User chose on their first visit to the Website.
e) Security elements involved in controlling access to restricted areas.

The information obtained is completely anonymous and cannot be associated with a specific, identified user under any circumstances. This information allows CARLOS HERNÁNDEZ IBÁÑEZ to adapt and improve its Services to the interests of the User. However, the User has the option of preventing the generation of cookies by selecting the corresponding option in their browser programme. CARLOS HERNÁNDEZ IBÁÑEZ informs that if you disable the use of cookies, browsing may be slower than usual.

IV. Free text fields

The free text fields that may appear on the Website and are available to the User are intended solely and exclusively to collect information to improve the quality of the Services, in particular the delivery of purchased products. The User shall not include, in those spaces that the Website may offer as ‘free text fields’, any personal data that may be classified as data requiring a medium or high level of protection, without prior notice to CARLOS HERNÁNDEZ IBÁÑEZ, as defined by current regulations (including, but not limited to, data relating to ideology, religion, beliefs, trade union membership, health, racial origin and/or sex life).